Thursday, 16 February 2012
Who are you? - The Who
Just like UK MAIL, whose inability to deliver three parcels to one address in one go was only matched by their Telephone Help Desk who was SO off-hand and monosyllabic in her first replies were surpassed to my 'So two parcels are on the Van and one is in Chelmsford' by simply remarking', 'It's not hard is it', I put my phone down in disgust.
Maybe we could put ex-cage fighter Alex to go and do some Customer Care practise at UK MAIL - a good solution all round - no gloves allowed of course...